Reservation Policy
February 24, 2025 by shootsphere
ShootSphere Reservation Policy for Customers
Booking Types
A. Instant Booking
- Customers can book the studio immediately without waiting for studio owner's approval.
- The booking is confirmed instantly once payment is completed.
- Customers will receive a confirmation email and booking details right away.
- Standard cancellation and refund policies apply as per the studio’s terms.
B. Approval-Based Booking
- Some studios require approval from the owner before confirming a booking.
- Owners must approve or decline within 12 hours (or a set timeframe chosen by the studio).
- If approved, the customer receives a confirmation email and the booking is locked in.
- If declined or no response is received, the booking request is canceled, and payment is refunded.
Payment Terms
- For Instant Booking, full payment is required at the time of booking.
- For Approval-Based Booking, payment is held until confirmation or cancellation.
- Customers will be notified via email/SMS about the status of their booking.
Modifications & Cancellations
- Changes must be made through the ShootSphere platform.
- Refunds will be processed as per the studio’s cancellation policy.
No-Show Policy
- No refund will be issued for no-shows.
- Studios may report no-shows, which could affect future bookings.
Customer Responsibilities
- Arrive on time and use the studio within the booked timeframe.
- Follow the studio’s rules and guidelines.
- Respect the space; any damage may result in additional charges.